Decreasing Dialysis Patient Provider Conflict

2011 WebEx Training


{Please bookmark and check for future DPC toolkit training dates.}


The Toolbox

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The Toolbox contains a DPC Provider Manual with an orientation and suggestions for staff training, along with several training modules and quality improvement tools related to tracking and reducing conflict.

It also contains:

  • a brochure entitled decreasing conflict & BUILDING BRIDGES,
  • a pocket guide of the poster,
  • a CD-ROM titled DPC CONFLICT Interactive Training Program, and
  • a CD-ROM titled DPC Conflict Resolution Resources for Dialysis Professionals Program Documents.


For More Information

To access or download toolbox materials, Click on the following links located on the CMS Forum Web site:

Overview - DPPC

Project Overview - DPC

Tools & Resources

DPC Additional Resources

The Renal Network
911 E. 86th Street, Suite 202
Indianapolis, IN 46240
Phone: (317) 257-8265
Fax: (317) 257-8291
Patient Line:
1 (800) 456-6919
Email: [email protected]

Last updated on: September 19, 2014