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Facilitating the achievement of optimal wellness for renal disease patients


Focus on Data Quality Overview

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The Centers for Medicare & Medicaid Services (CMS) is now monitoring the quality of data entry into CROWNWeb.  To that end, CMS has developed a Data Management Guideline that applies to three tiers of CROWNWeb users:

  • Tier 1 – Medicare certified dialysis facilities
  • Tier 2 – ESRD Networks
  • Tier 3 – Other contractors, such as the QualityNet Help Desk, to resolve CROWNWeb issues reported by Tier 1 and 2 users.

Over the next several months, CMS will share this Data Management Guideline first with the corporate leadership of the Large Dialysis Organizations (LDOs) and then will give the Networks specific instructions for follow up to the Independent dialysis units.  In 2016 CMS will expect these guidelines to be enforced.


CMS is encouraging ESRD Networks to take any and all actions necessary to improve performance at the facility level, up to and including placing under-performing units on a corrective action plan and reporting to our CMS Contracting Officer’s Representative (COR) as well as appropriate regional dialysis corporation managers.  The Renal Network will use the time from now until January 1, 2016 as a grace period for data clean up and orientation to the requirements of Data Quality Management.


Any quality improvement initiative relies on a feedback loop so that you can know how you are progressing.  Each month, Heartland Kidney Network emails CROWNWeb feedback reports to dialysis units that contain data that is missing, saved but not submitted or incomplete.  We send this feedback to the individuals listed as “Facility Administrator” and “Facility Representative” in CROWNWeb.  It is crucial that you maintain the accuracy of those two people in CROWNWeb as staffing changes occur.  If your unit does not receive these reports each month, please double-check that the contact information and email address listed for those two Personnel Positions in CROWNWeb is correct.

Targets of Focus

Each month you may get an email on one of the following reports. Click on the link for an explanation and action steps you must take.