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Facilitating the achievement of optimal wellness for renal disease patients


Decreasing Dialysis Patient Provider Conflict

The Toolbox

DPC toolkit logoThe Toolbox contains a DPC Provider Manual with an orientation and suggestions for staff training, along with several training modules and quality improvement tools related to tracking and reducing conflict.

It also contains:

        a brochure entitled decreasing conflict & BUILDING BRIDGES,

        a pocket guide of the poster,

        a CD-ROM titled DPC CONFLICT Interactive Training Program, and

        a CD-ROM titled DPC Conflict Resolution Resources for Dialysis Professionals Program Documents.


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For More Information

To access or download toolbox materials, Click on the following links located on the CMS Forum Web site:

Overview - DPPC

Project Overview - DPC

Tools & Resources

DPC Additional Resources